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Transferring recordings

Although you can make and view recordings with the IP VCR you are not restricted to watching only recordings made with the IP VCR. Neither must you use the IP VCR to watch recordings you have made. Refer to the sections below for how to transfer recordings to and from the IP VCR.

 

Uploading recordings onto the IP VCR

As well as using the IP VCR to make recordings directly by using automatic and interactive recording of sessions or point-to-point calls, it is also possible to upload video clips via the web interface.

To upload a video clip to the IP VCR, follow these steps:

  1. On the IP VCR web interface, go to Recordings.
  2. Browse to the folder in which you want to place the uploaded recording.
  3. Click Upload recording. The Recording upload page is displayed.
  4. Click Browse to locate the file that you want to upload. Consult your system administrator if you are unsure of the format of a particular file.
  5. Choose a name for the uploaded recording. This name will be displayed in the recordings list and in the auto attendant menus.
  6. Click Commence upload to begin the transfer of the file to the IP VCR.

Note that the upload can take several minutes for long recordings. Do not navigate away from the upload page until the upload has completed or it may be aborted.

.codian and MPEG 1 format files can be uploaded via the IP VCR web interface in this way.

When the upload is complete, the video clip will display in the Recordings List (see Understanding the recordings lists), and can be played back via H.323 or streaming like any other recording.

Downloading recordings from the IP VCR

You can download recordings from the IP VCR which can then be:

Clips can be downloaded from the IP VCR in one of two formats: MPEG and .codian. Clips downloaded in MPEG format can be played on a PC as discussed above; either format can be transferred to another IP VCR, though the (bigger) .codian files will transfer much more quickly.

Note that if you want to create an MPEG file that includes the content channel (or control the size and positioning of streams within the MPEG), you will need to use the MPEG Converter tool. MPEGs downloaded directly from the IP VCR will not include the content channel.

To download a recording from the IP VCR follow these steps:

  1. On the IP VCR web interface, go to Recordings.
  2. Browse the folder hierarchy to locate the recording you want to download and click on its name.
  3. The Recording details page is displayed (see Viewing and updating recording details).
  4. Click download MPEG file to download the recording in MPEG format, or download recording to download in .codian format.
  5. Save the file.

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