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Understanding the recordings list

The Recordings list displays information about stored recordings. To view the recordings list, go to Recordings > Recording list. See the tables below for an explanation of the fields that display.

Stored recordings are one of:

Stored recordings are presented in a hierarchical view of folders in which recordings can be stored. Each folder can contain multiple recordings and sub folders.

The folder structure is browsable in the Recordings list, and also by going to Recordings > Folders, or by an endpoint user calling the IP VCR using an auto attendant.

Folders

Field Field description Usage tips
Folder

The name of the folder that you are viewing.

 

Recording ID

The recording ID for this folder.

Setting a Recording ID enables a new recording to be placed directly into this folder, by using a gatekeeper. For more information, refer to Understanding the folders list.

Recording console ID

The recording console ID for this folder.

Setting a recording console ID enables a recording made through a recording console to be placed directly into this folder. For more information, refer to Understanding the folders list.

Auto attendant ID

The auto attendant ID for this folder.

Setting an auto attendant ID enables someone to call in to an auto attendant that displays only the recordings in this folder. For more information, refer to Understanding the folders list.

Point-to-point prefix

The point-to-point prefix for this folder.

Setting a point-to-point prefix enables someone to make a call using that prefix and start recording a call between two endpoints into this folder. For more information, refer to Understanding the folders list.

External location

If the folder is linked to an external location, it is specified here.

For more information, refer to Storing recordings externally.

Sub folders

A list of sub folders of the folder that you are currently viewing.

If you are not in the top-level folder, use the Move up option to go up one level in the folder hierarchy.

To view a list of stored recordings in a folder, click the name of the folder.

Stored recordings

The Stored Recordings table displays a list of all recordings stored in the folder that you are currently viewing.

The following information is displayed for each stored recording.

Field Field description Usage tips
Watch

Displays the recording streaming page. Some recordings may require a PIN to access this feature.

See Using streaming to view recordings for more information.

Name

The name of the recording. Depending on how the recording was made, this is a name entered by the user, or a name chosen automatically by the IP VCR.

You can rename a recording by clicking its entry in the list and editing the name field (see Viewing and updating recording details).

Location

Whether the recording is internally or externally stored.

See Storing recordings externally for more information.

Status

A brief indication of whether this recording is in use (recording or playback in progress), or not. If this recording is currently being transcoded to streaming format, this is also indicated.

If you have sufficient access rights, a stop link is displayed next to the status for active recordings. To stop the recording, click the link. A confirmation message is displayed.

A recording that is not being made or played back is referred to as Idle.

Invalid media indicates that the recording is partially invalid. For example, the recording might be valid but the streaming media could be invalid caused by power loss to the IP VCR during the transcode.

Truncated streaming media indicates that the IP VCR was shut down during the transcoding of the recording to streaming format.

If there is a problem with the streaming media, you can start the transcode again by clicking Transcode to streaming format on the recording's details page.

Numeric ID

The Numeric ID of the recording, if it has one.

You can edit a recording's details to allocate it with a Numeric ID (see Viewing and updating recording details).

Registration

If a recording has a Numeric ID set and that ID is configured to register with an H.323 gatekeeper and/or a SIP registrar, this field shows the state of the registration, or n/a if no identifier is set.

To register a recording with an H.323 gatekeeper, the IP VCR must be configured with a gatekeeper (see Configuring gatekeeper settings).

To register a recording with a SIP registrar, the IP VCR must be configured with a SIP registrar (see Configuring SIP settings).

Length

The length of the recording.

 

Recorded at

The time at which a recording was started or uploaded.

 

Recording controls

Removing recordings

To remove recordings from the IP VCR, select the recordings to remove and click Delete selected. Recordings are permanently removed.

Calling out to make a recording

You can initiate a recording session from the IP VCR. To do this, click Call out and record to display the Recording parameters page. Then specify an endpoint to call, either directly by entering an IP address, or by selecting a configured endpoint. The recording will be placed in the folder that you are currently viewing. For more details see Calling out from the IP VCR.

Uploading recordings

You can upload recordings directly to the IP VCR: click Upload recording to display the Recording upload page. Then specify the file you want to upload, as well as a name for the recording. The uploaded recording will be placed in the folder that you are currently viewing. For more details see Transferring recordings.

Name and numeric ID clashes

Because recordings can be stored both internally on the IP VCR and externally on an NFS server, it is possible that the Name and/or the Numeric ID of a recording could clash with that of another recording. Where this is the case, it is indicated on the web interface of the IP VCR and it is not possible to call out and play, or to delete the recording. However, you can rename and/or reallocate a Numeric ID to the recording to resolve the clash.

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