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Adding and updating folders

To add or update a folder:

  1. Go to Recordings > Folders to display the Folder list:
  2. Complete the Add new folder page. Refer to the table below for more information:

 

Field Field description Usage tips
Folder parameters
Name

The name of the folder that you are creating or updating.

 

PIN

The PIN for the folder you are creating or updating. Users wanting to see the contents of a PIN protected folder via the Streaming-only interface or the auto-attendant must enter the PIN.

You do not have to set a PIN for a folder.

If you have enabled the New recordings inherit folder's PIN option on the Settings > Recordings page, new recordings created in this folder will inherit this PIN.

You can change the PIN for a recording (see Viewing and updating recording details).

Any sub folders that you create inside this folder will not automatically inherit this PIN.

Recording ID

The recording ID for the folder that you are creating or updating.

Setting a recording ID enables a new recording to be placed directly into this folder.

For more information, refer to Configuring gatekeeper settings.

This ID must be unique across all numeric IDs on the IP VCR.

Recording console ID

The recording console ID for this folder.

Setting a recording console ID enables a recording made through a recording console to be placed directly into this folder by using a gatekeeper. For more information, refer to Configuring Gatekeeper Settings.

This ID must be unique across all numeric IDs on the IP VCR.

Auto attendant ID

The auto attendant ID for this folder.

Setting an auto attendant ID enables someone to connect directly to this folder and select from only the recordings in this folder and access recordings in subfolders of this folder, by using a gatekeeper. For more information, refer to Configuring gatekeeper settings.

This ID must be unique across all numeric IDs on the IP VCR.

Point-to-point call incoming prefix

Specifies a sequence of digits that the H.323 gatekeeper can use to identify which calls to route through the IP VCR to make recordings in this folder of point-to-point calls.

If specified, this value will be registered as a prefix with the gatekeeper.

This field is required if you want users to be able to make recordings of point-to-point calls in this folder.

Point-to-point call outgoing prefix

Specifies an optional sequence of digits to add when the IP VCR tries to make the outgoing part of a point-to-point call that has been routed through it.

This value has a local effect only – it will not be registered as a prefix with the gatekeeper.

When making point-to-point calls through the IP VCR, the Point-to-point call incoming prefix is stripped from the dialed number and the outgoing prefix added before the outgoing part of the call is attempted. Your dial plan may not require you to specify an outgoing prefix.

Able to make new recordings via the auto attendant

Select this setting to allow new recordings to be created in this folder from the auto attendant (that is, by using the Record this session option from the auto attendant).

If you clear this setting, users will not be able to create new recordings in this folder from the auto attendant.

Regardless of how this setting is configured, you will be able to call out and record from the web interface, and/or dial directly to this folder's Recording ID or Recording console ID (if those are configured).

Able to stream and play back new recordings

Select this setting to allow all new recordings in this folder to be viewed via the streaming-only interface, or to be played back from the Recording list.

New recordings in the folder automatically inherit this setting. This setting provides the initial value for each new recording's "Allow play back and streaming" setting (on the recording's details page). If this setting is selected, any new recording in this folder can be streamed from the streaming-only interface or played back from the Recording list. If this setting is not selected, any new recordings inside this folder cannot be streamed from the streaming-only interface or played back from the Recording list.

Each recording can be individually configured to allow it to be streamed from the streaming-only interface or played back from the Recording list (or you can configure it such that it cannot be streamed from the streaming-only interface or played back from the Recording list). This is controlled by the "Allow play back and streaming" setting on each recording's details page (see Viewing and updating recording details).

Publically accessible

Select this setting to allow users to access this folder from the Streaming-only web interface. This will not affect folders above or below this folder in the folder hierarchy.

When a folder is publically accessible, the folder name appears as a link on the Streaming-only web interface. Users can stream the recordings inside the folder without logging in. A publically accessible folder can be PIN protected or not.

The list of publically accessible folders on the Streaming-only interface provides no indication of folder hierarchy. Therefore, any folders with the same name are indistinguishable on the Streaming-only interface.

External storage
NFS path

The path to the external storage location is expressed in the following format:
<IP address>:<path>

For example:
treasure-island:/storage/vcr31

Note that it is not necessary to prefix the server name with a double-backslash (\\).

Using a Network Files System (NFS) is useful where you have a lot of recordings stored on the IP VCR and space has become short. This is also a useful solution where multiple IP VCRs need access to the same recordings. For more information, refer to Storing recordings externally.

Export internal recordings

Whether to export recordings stored in this folder to the specified external location.

When Export internal recordings is selected for an NFS link for a folder:

  • newly-created recordings in that folder will be exported to the NFS location when they are complete
  • newly-uploaded recordings in that folder will be exported to the NFS location when the upload is complete
  • existing recordings in that folder on the internal disk of the IP VCR will be exported to the NFS location
  • recordings physically stored in the NFS location are visible, and can be played, streamed, and recording details can be edited (renamed, given new PIN etc)

When Export internal recordings is not selected for an NFS link for a folder:

  • recordings physically stored in the NFS location are visible, and can be played, streamed, and recording details can be edited (renamed, given new PIN etc)
Register external recordings with gatekeeper

Select this option to enable recordings stored externally to be registered with an H.323 gatekeeper.

Note that registration of recordings can only take place if the recording has been allocated a Numeric ID and H.323 registration has been enabled for that recording (refer to Viewing and updating recording details).

Current status
Recording ID gatekeeper state
 
Recording console ID gatekeeper state
 
Auto attendant ID gatekeeper state

The status of a folder's IDs with respect to its H.323 gatekeeper registration. The possible states for each folder ID are:

  • n/a
    This ID is not configured to be registered with a gatekeeper; because of this, there is no applicable registration status to show.
  • Registering
    This ID is in the process of registering with the gatekeeper.
  • Deregistering
    The ID is in the process of unregistering with the gatekeeper. This might occur if:
    • Gatekeeper registration has been turned off for the entire IP VCR
    • Registration of folder IDs has been turned off for the entire IP VCR via the Settings > Gatekeeper page
    • The configured gatekeeper has just been changed and the IP VCR is in the process of unregistering from the previous gatekeeper before registering with the new one.
  • Re-registration pending / Retry timeout
    If the IP VCR fails to register an ID with the gatekeeper, it enters these states temporarily before re-attempting the registration.
  • <number> registered
    The ID has been registered successfully with the gatekeeper using the number indicated.
  • <no ID set>
    The ID is configured to register with a gatekeeper, but has not had a numeric identifier set.

 

Point-to-point call incoming prefix

Displays the prefix that the H.323 gatekeeper uses to identify which calls to route though the IP VCR for the purposes of making point-to-point recordings.

For more information about this prefix, refer to the table above.

External storage state

Indicates whether the server is responding or not and, if it is responding, the amount of free space is displayed.

 

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